Terms & Privacy

Terms & Privacy

Privacy Policy for Global Trainer Network

Last updated: June 1, 2025

Global Trainer Network (“we,” “us,” or “our”) operates https://global-trainer-network.com/ (the “Site”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding your information.

1. Information We Collect

1.1 Personal Information You Provide

  • Registration and Profiles (Profile Builder Pro)

    • Full name

    • Email address

    • Phone number

    • Company or organization name

    • Job title or role (e.g., Trainer vs. HR/Agency user)

    • Billing information (if applicable, for paid services)

    • Uploaded media (profile photo, logos, course materials)

  • Course Inquiries (Forminator)

    • First and last name

    • Email address

    • Phone number

    • Company details

    • Course of interest

    • Instructor name (auto‐filled from the Site when an HR‐type user is logged in)

  • Customer Support and Contact Forms

    • Any additional information you voluntarily submit via contact or support forms (e.g., messages, attachments).

1.2 Information Collected Automatically

  • Usage Data

    • IP address

    • Browser type and version

    • Operating system

    • Pages visited, links clicked, and session duration

    • Referring/exit pages and URLs

    • Date and time of visits

  • Cookies and Tracking Technologies

    • We use cookies, web beacons, and similar technologies to enhance your experience, remember preferences, and analyze site traffic. See Section 4 (“Cookies and Tracking”) for details.

2. How We Use Your Information

We use your information for the following purposes:

  1. Provide and Improve Services

    • To create and manage your account and profile.

    • To authenticate and authorize access (e.g., ensuring the right users see the right pages).

    • To deliver requested training‐related services (e.g., matching trainers to corporate HR requirements).

    • To improve Site functionality, troubleshoot, and optimize user experience.

  2. Communications

    • To send transactional emails (e.g., registration confirmations, password resets).

    • To respond to inquiries or support requests.

    • To send marketing communications only if you have opted in (e.g., newsletters, promotional offers). You may opt out at any time by following the unsubscribe link or emailing us (see Section 9).

  3. Billing and Payments

    • To process payments for membership fees or course enrollments (if applicable). We do not store full credit card data on our servers; all payment processing is handled by third‐party, PCI‐compliant processors.

  4. Security and Fraud Prevention

    • To detect, prevent, and respond to security incidents, unauthorized access, or fraudulent activity.

  5. Legal and Compliance

    • To comply with applicable laws, regulations, or legal process (e.g., responding to subpoenas).

    • To enforce our Terms of Service and other policies.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

  1. With Corporate Partners and Agencies

    • If you are a registered Trainer, your public profile (name, bio, areas of expertise, contact email/phone as you configure in your profile) may be shared with HR departments and corporate training agencies that use our Site to search for trainers.

  2. Third‐Party Service Providers

    • We engage trusted third parties to perform services on our behalf (e.g., hosting, email delivery, analytics, payment processing). These providers access only the data necessary to perform specific tasks and are contractually prohibited from using your information for other purposes.

  3. Legal Requirements and Protection of Rights

    • We may disclose personal information if required by law or in the good‐faith belief that such action is necessary to (a) comply with legal process, (b) enforce our Terms of Service, or (c) protect the rights, property, or safety of Global Trainer Network, our users, or others.

  4. Business Transfers

    • If Global Trainer Network is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files placed on your device to store information about your preferences and activity. We use the following types of cookies:

  • Essential Cookies

    • Required for basic Site operations (e.g., logging in, security tokens).

    • Cannot be disabled without affecting Site functionality.

  • Performance and Analytics Cookies

    • Collect anonymous data to help us understand how visitors interact with our Site (e.g., Google Analytics).

    • Allow us to improve Site layout, content, and performance.

  • Functionality Cookies

    • Remember personal preferences (e.g., language selection).

    • Enable “Remember Me” functionality for faster login on subsequent visits.

  • Advertising Cookies (if any)

    • We do not serve ads on our Site directly or track you for third‐party advertising at this time. If this changes, we will update our policy accordingly.

4.2 Managing Cookies

Most browsers allow you to refuse or delete cookies. However, disabling cookies may prevent you from using certain Site features or logging in. For instructions on how to manage cookies, visit your browser’s help pages.

5. Third‐Party Links and Embedded Content

Our Site may contain links to third‐party websites or embed content (e.g., YouTube videos, social media feeds). Once you click on a third‐party link or play embedded content, you leave our Site, and the third party’s privacy policy applies. We are not responsible for third parties’ data collection practices or content.

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your data:

  • Encryption

    • All Site traffic is encrypted via HTTPS/TLS.

    • Sensitive data (e.g., passwords) are stored using one‐way hashing and salt.

  • Access Controls

    • Access to production servers and databases is restricted to authorized personnel only.

    • Staff and contractors must follow strict security procedures and sign confidentiality agreements.

  • Regular Audits

    • We review security practices, update software, and perform vulnerability scans periodically.

While we strive to protect your data, no method of transmission over the Internet or electronic storage can be guaranteed 100% secure. In the event of a data breach, we will comply with applicable notice requirements and notify affected users promptly.

7. Data Retention

  • We retain your personal information for as long as your account is active or as needed to provide you services.

  • We also retain data to comply with legal obligations, resolve disputes, and enforce our agreements.

  • If you close your account or request deletion, we will deactivate your profile and delete personal information from active systems, except where retention is required by law (e.g., financial records for tax purposes) or legitimate business purposes (e.g., preventing fraud).

8. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from minors under 16. If we become aware that a minor under 16 has provided us with personal data, we will delete such data immediately. If you believe we have collected information from a child under 16, please contact us at the address below.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  1. Access and Portability

    • You can request a copy of the personal data we hold about you.

    • We will provide it in a commonly used, machine‐readable format where feasible.

  2. Correction

    • You may correct or update inaccurate or incomplete information in your profile by logging into your account or contacting us.

  3. Deletion

    • You may request deletion of your personal data, subject to legal or contractual obligations.

  4. Object or Restrict Processing

    • You can object to our processing of your personal data or request that we limit processing in certain circumstances.

  5. Withdraw Consent

    • Where processing is based solely on your consent (e.g., marketing emails), you can withdraw consent at any time without affecting the lawfulness of prior processing.

  6. Opt-Out of Marketing

    • If you have opted in to receive marketing emails, you can unsubscribe by clicking “Unsubscribe” in any email or by contacting us directly.

To exercise any of these rights, please email us at privacy@global-trainer-network.com. We may need to verify your identity before fulfilling a request. If you reside in the European Economic Area (EEA), United Kingdom, or other regions with specific data protection laws, additional rights may apply (e.g., the right to lodge a complaint with a supervisory authority).

10. International Data Transfers

Global Trainer Network is headquartered in Taiwan (ROC). If you are located outside Taiwan and choose to provide information to us, your information will be transferred to, processed, and stored on servers located in Taiwan (and possibly other countries where our service providers operate). By using the Site and submitting your information, you consent to this transfer and processing.

We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. In jurisdictions requiring additional safeguards (e.g., European Union), we rely on appropriate transfer mechanisms (e.g., Standard Contractual Clauses) to protect your rights.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time (for example, to reflect changes in the law or our data practices). When we make changes, we will revise the “Last updated” date at the top of this page. If changes are material, we will notify you by posting a prominent notice on our Site or sending an email to the address associated with your account prior to the change taking effect. Your continued use of the Site after those changes become effective constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

For further assistance or to exercise your data rights, reach out to us at the above email address. We aim to respond to all requests promptly and in accordance with applicable law.

Thank you for trusting Global Trainer Network. We’re committed to safeguarding your privacy and handling your personal information responsibly.